Contact
Get in touch
Use the form below and a person will answer, usually within one business day. Include your order number if you have one — it gets you a straight answer instead of a round of questions.
What we can help with
- Where your order is, or a tracking number that hasn't moved
- Starting a return within the 30-day window
- A damaged or wrong item — send a photo and we'll sort it
- Warranty claims under the one-year limited warranty
- Anything about the product before you buy
Response time: one business day, Monday to Friday. During the week before Halloween it can stretch to two.